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ďA Disk Read Error Occured-Press Ctrl,Alt,Del To Restart&quo

 
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Littlerooster



Joined: 22 Apr 2009
Posts: 17
Location: Columbus Junction, Iowa USA

PostPosted: Wed Apr 22, 2009 6:07 pm    Post subject: ďA Disk Read Error Occured-Press Ctrl,Alt,Del To Restart&quo Reply with quote

My daughters Gateway 2000 P55C Computer with a Maxtor hard Drive crashed and I was unable to get it restarted for her. It keeps giving an error message: ďA Disk Read Error Occured-Press Ctrl,Alt,Del To RestartĒ. I tried Googling this error for a fix but could not find any that worked. She has important information stored in the Outlook Express Address book and My Documents Folder that is vitaly important to her as she is handicapped and needs these addresses and info. for her doctors files , etc. Will appreciate any and all suggestions. Many Thanks: Richard
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Wed Apr 22, 2009 6:12 pm    Post subject: Reply with quote

Hi Richard, welcome to the Forums.

The error message does not sound promising for retrieving the data. First thing to check though is that there are no disks in the CD, or floppy drives (where fitted) and that you have no USB devices connected. It could be that the computer is trying to boot from something other than the hard disk.

If you've checked all this, then I would go in to the BIOS setup and see if you can auto detect the hard drive there and see if that helps.
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Cat-tranz



Joined: 10 Apr 2009
Posts: 195
Location: England UK

PostPosted: Wed Apr 22, 2009 6:19 pm    Post subject: Reply with quote

Hi Littlerooster Very Happy

Also try go into the bios and activate "Load Fail-Safe Defaults"
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Markb



Joined: 29 Nov 2007
Posts: 164
Location: UK

PostPosted: Thu Apr 23, 2009 11:58 am    Post subject: Reply with quote

Even if the boot parts of the drive have become corrupt, you might be able to retrieve data from the disk with it saved on another machine.
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Cat-tranz



Joined: 10 Apr 2009
Posts: 195
Location: England UK

PostPosted: Thu Apr 23, 2009 12:37 pm    Post subject: Reply with quote

There is recovery software "eg" DiskDigger, NTFS Reader, TOKIWA DataRecovery - etc but if you connect the HDD to another PC (not as a boot drive) you may be able to access data and copy/move, if its SATA use a spare header on the PC Motherboard, if its IDE set the HDD jumper to slave / cable select, clone software will also work.
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