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A program slowing down my computer

 
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Snowflake



Joined: 06 Feb 2013
Posts: 2

PostPosted: Wed Feb 06, 2013 9:59 am    Post subject: A program slowing down my computer Reply with quote

My computer has started lagging recently and all i can think of as a reason is this program pc optimizer pro, which is unknown to me. Is it possible this is the actual program that is slowing down the performance of my PC and if so can i remove it? I mean is it something useful or can my computer run without it?? I should mention that i did not install it and i do not know for how long it has been there.
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Thu Feb 07, 2013 12:14 am    Post subject: Reply with quote

It either installled as a piggy-back with another piece of software, or you got hijacked on a website
Yes, uninstall it - its junk, but there will probably be other malware problems on the machine. Stuff like that rarely travels alone
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Snowflake



Joined: 06 Feb 2013
Posts: 2

PostPosted: Thu Feb 07, 2013 9:30 am    Post subject: Reply with quote

Exactly like you said, it appears this program will be a little difficult to remove. It says here that i should remove files from the registry http://www.americanpendulum.com/en/2012/07/26/remove-pc-optimizer-pro-virus-uninstall-instructions/ Shocked
I can't do that... i've heard that only experienced people can deal with it.

Isn't there a program that might help me?? Something like this one maybe http://en.wikipedia.org/wiki/CCleaner ??

In Microsoft's page all they recommend is turning the firewall on
http://www.microsoft.com/security/portal/threat/encyclopedia/entry.aspx?Name=Program%3AWin32/PCOptimizerPro

How is that helping now that i'm already infected Crying or Very sad

If i install a new antivirus program will it be enough? Embarassed
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Thu Feb 07, 2013 9:56 pm    Post subject: Reply with quote

those links you provide won't help

first do a hard drive clean up (right click the drive in "My Computer" and select properties > general > disk cleanup

then try running these one after another

http://www.bleepingcomputer.com/download/rkill/
http://www.surfright.nl/en/downloads
http://www.bleepingcomputer.com/download/combofix/

you need to run all three in turn, rebooting if required
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robiesnggs



Joined: 09 Feb 2013
Posts: 1
Location: Tacoma, WA

PostPosted: Sat Feb 09, 2013 10:00 am    Post subject: Reply with quote

Your paging memory is low, go to Computer and manage from there. Just increase the paging memory, that will solve your issue...
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