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Blue screen errors when trying to play games

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Joined: 21 Dec 2008
Posts: 1

PostPosted: Sun Dec 21, 2008 5:16 pm    Post subject: Blue screen errors when trying to play games Reply with quote

So I've been having this problem for a while now and I'm thinking it might just be because my computer is 4 years old and needs a new video card, fan, or something.

(Using Windows XP Home, 1GiG ram, Intel Pentium 4 CPU 3.20GHz (2 CPUs) with NVIDIA GeForce 6800 GTO video card).

I used to play Diablo 2, Heroes of Might and Magic 5, Call of Duty 4, World of Warcraft, etc. all of which used to work fine on this computer a year ago but I quit playing for a while. I recently installed some of these games again only to find out that my computer crashes to snow and blue screens after a couple minutes of play. Sometimes my screen does this while performing normal operations outside the game (by normal I mean writing a paper, surfing the internet, etc.) so that's why I'm figuring it's a hardware problem.

The stop screen errors I'm getting are related to nv4_disp.dll (my video card driver) when playing games (PAGE_FAULT_IN_NONPAGED_AREA). My video card driver has always worked fine with these games however. I've tried downloading the latest drivers for EVERYTHING (processor, video card, sound card) and still getting the same problems. I've tried rolling back drivers. I've tried using an UPS (Uninterruptable Power Supply) in case it was a voltage issue. I've tried doing a PC restore (Dell has this option of rolling your computer back to how it originally came - kind of like reformatting your whole computer). None of these have worked so I'm guessing my video card and fans are just getting worn out? Maybe a battery needs to be replaced?

How do I find out what the problem is without having to spend a lot of money buying a bunch of parts I don't need?

Please help because all I have now is a reformatted computer with none of my music, pictures, or word documents that still won't play games.
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Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Mon Dec 22, 2008 7:56 pm    Post subject: Reply with quote

The errors you are reporting suggest that there is a hardware fault. Most likely with the video card, especially if all of the errors relate to nv4_disp.dll. It's difficult to be certain though, as it could quite easily be related to the RAM, hard disk, or even the power supply.

If you are comfortable going inside the PC, then I would recommend removing the video card, cleaning the contacts, and putting it back in again - it could quite simply be a bad connection that is causing this.
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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