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cannot connect to site

 
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capo



Joined: 29 Jan 2008
Posts: 2

PostPosted: Wed Jan 30, 2008 2:02 pm    Post subject: cannot connect to site Reply with quote

Can anybody help please?

I am unable to connect to

http://chat-a4.orange.co.uk/?wasurl=...HTM&room=Lobby

I receive the error message when I try to connect using Firefox -

The connection has timed out
The server at chat-c1.#### is taking too long to respond.

* The site could be temporarily unavailable or too busy. Try again in
a few moments.
* If you are unable to load any pages, check your computer's network
connection.
* If your computer or network is protected by a firewall or proxy,
make sure
that Navigator is permitted to access the Web.

When I try to connect using IE7 I receive the error message -

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.
This problem can be caused by a variety of issues, including:
Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's
domain.
If this is an HTTPS (secure) address, click Tools, click Internet Options,
click Advanced, and check to be sure the SSL and TLS protocols are enabled
under the security section.

When I try to connect using the AOL browser I get a Java application error
message -

General Exception:
Name: cs
java.lang.ClassNotFoundException: com.chatspace.v310248.Chat

I was able to access the site up until last Wednesday when I tried to access the site with the router switched off as forgot to turn it on.

I received the error message turned it on from then been unable to connect to the site.

I am unable to connect to the site both on my XP desktop and Vista laptop
when using IE7, Firefox and Advant browsers.

I am able to access all other Java enabled chatrooms except for Orange!

Thanks in advance.
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Markb



Joined: 29 Nov 2007
Posts: 164
Location: UK

PostPosted: Thu Jan 31, 2008 11:16 am    Post subject: Reply with quote

As it was happening in multiple browsers, I think that the web site must have been experiencing problems. (Assuming you had no problems with other sites) the site is up at the moment, so try again.
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capo



Joined: 29 Jan 2008
Posts: 2

PostPosted: Thu Jan 31, 2008 9:13 pm    Post subject: Reply with quote

The site is working fine I emailed Orange tech support.

I am able to connect using AOL dialup but not with AOL broadband.
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Markb



Joined: 29 Nov 2007
Posts: 164
Location: UK

PostPosted: Fri Feb 01, 2008 9:09 am    Post subject: Reply with quote

Do you have any parental controls on your AOL broadband? I notice from the page you listed that it says 18+
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