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can't access email contents

 
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al shookup



Joined: 05 Mar 2012
Posts: 1
Location: pontefract yorkshire

PostPosted: Mon Mar 05, 2012 1:24 pm    Post subject: can't access email contents Reply with quote

Hi.. I recently updated my BT Yahoo email system. I am now having problems accessing emails. The emails are received in inbox okay but when clicked on they appear but won't open up to a site. (for example, when an email is received from Groupon I cannot open up the web page where is says 'view'. All I get is a ping sound and a message at the bottom of the screen saying 'pop-up blocked'. However when I check, I can see that pop-ups have not been blocked on the pc system. Any ideas please?

thanks
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Tue Mar 06, 2012 5:19 pm    Post subject: Reply with quote

I'm fairly certain theres a popup setting within the BT software. Or try right-clicking the hyperlink - from memory you get an "open" menu
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