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Can't log into User account, only log into my guest account

 
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Carolyn11



Joined: 14 Sep 2010
Posts: 2
Location: Al

PostPosted: Tue Sep 14, 2010 1:13 am    Post subject: Can't log into User account, only log into my guest account Reply with quote

I can't log into my user account, it only allows me to log into my guest account. Every time I try to log in it says user profile service cannot be loaded. I talked to someone but they wasn't really allowed to help me because i had to pay for their services. But they had me log into safe mode and said I had to backup my files & restore my computer because it was a software data problem, but they didn't tell me what to do. Could someone please help me fix this!
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Tue Sep 14, 2010 7:00 am    Post subject: Reply with quote

your user account profile has been damaged corrupted
Usually this can be repaired by running "system restore". But how you do this depends on the version of Windows.
Which windows version are you using?
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Carolyn11



Joined: 14 Sep 2010
Posts: 2
Location: Al

PostPosted: Tue Sep 14, 2010 5:21 pm    Post subject: Reply with quote

It has been fixed. I restored my computer. Thanks anyways!
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