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Can't sync my PDA with Vista's Sync Centre

 
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prswan



Joined: 03 Jun 2008
Posts: 5
Location: Cumbria

PostPosted: Tue Jun 03, 2008 7:24 pm    Post subject: Can't sync my PDA with Vista's Sync Centre Reply with quote

I have an iPaq 114 PDA running Windows Mobile 6 and no matter what I try, I can't get my PC (running Vista Ultimate) to connect to it.
I've ensured that Firewall has Sync as an Exception.

Can anybody throw any light on this problem please?

Peter
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Wed Jun 04, 2008 9:39 am    Post subject: Reply with quote

What happens when you try - do you get any error messages or anything?
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"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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prswan



Joined: 03 Jun 2008
Posts: 5
Location: Cumbria

PostPosted: Sat Jun 07, 2008 3:29 pm    Post subject: Reply with quote

No messages. Sync Centre just doesn't seem to be seeing the PDA
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Sun Jun 08, 2008 1:32 pm    Post subject: Reply with quote

Try disabling the firewall altogether to see if this is causing the problem. If not then try this Vista Windows Mobiles Device Center Walk Through.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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prswan



Joined: 03 Jun 2008
Posts: 5
Location: Cumbria

PostPosted: Sun Jun 08, 2008 3:30 pm    Post subject: Reply with quote

Disabled Windows Firewall and rebooted, now I can connect to the iPAQ and have successfully copied files. Many thanks but feel a little vulnerable at the moment! How can I retain Firewall protection and still connect to PDA?

Peter
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Sun Jun 08, 2008 5:01 pm    Post subject: Reply with quote

I'm not able to replicate what you have as I don't have a similar device. However looking on the internet it looks like you may need to have TCP inbound port 5721 open on the firewall. Give this a try.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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prswan



Joined: 03 Jun 2008
Posts: 5
Location: Cumbria

PostPosted: Sun Jun 08, 2008 6:29 pm    Post subject: Reply with quote

Included port 5721 in the open list (I was asked for a name for the port so called it 'inbound') in Firewall. Didn't make any difference. At least I know if I want to connect my PDA I can do so now by disabling the Firewall. I'm very grateful for your help.

Peter
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Mon Jun 09, 2008 1:54 pm    Post subject: Reply with quote

Try googling, I found a lot of people have similar issues, however there don't appear to be any firm solutions. Keep trying, and I'm sure you will find a way. At least in the meantime you have a temporary solution.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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prswan



Joined: 03 Jun 2008
Posts: 5
Location: Cumbria

PostPosted: Mon Jun 09, 2008 6:03 pm    Post subject: Reply with quote

Many thanks again.

Peter
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