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CD and DVDRW Drives
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owena1



Joined: 22 Nov 2008
Posts: 11

PostPosted: Sat Nov 22, 2008 3:42 pm    Post subject: CD and DVDRW Drives Reply with quote

I have had to recently reinstall windows ME onto my computer, everything is working fine, apart from the PC doesn't recognise either my CD drive or the R/W Drive underneath. It not even shows them on start up. Any Ideas on How I can sort this.
Thanks
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Sat Nov 22, 2008 4:39 pm    Post subject: Reply with quote

I assume that you installed Me from one of the drives that you are having problems with?

Can you take a look in Device manager and let me know if there are any problems showing in there?
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"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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owena1



Joined: 22 Nov 2008
Posts: 11

PostPosted: Sat Nov 22, 2008 8:18 pm    Post subject: Reply with quote

no there are no problems showing in device manager at all, really dont know what is wrong
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Sun Nov 23, 2008 8:33 am    Post subject: Reply with quote

Do the drives appear in Device Manager?
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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owena1



Joined: 22 Nov 2008
Posts: 11

PostPosted: Sun Nov 23, 2008 10:11 am    Post subject: Reply with quote

no they dont, only the hard dik drive and floppy drive appear there.
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Sun Nov 23, 2008 12:33 pm    Post subject: Reply with quote

Try going in to Safe Mode, and go in to Device Manager from there. See if you get anything in the CDROM section in there, if so remove them all and reboot back to Normal Mode.

Does this help?
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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owena1



Joined: 22 Nov 2008
Posts: 11

PostPosted: Mon Nov 24, 2008 10:08 am    Post subject: Reply with quote

I booted up in safe mode, bothdrives were in the device manager, so i removed both of them, then re booted back into normal mode, but still no sign of either drive.
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Mon Nov 24, 2008 6:39 pm    Post subject: Reply with quote

OK, try the following:
Arrow Click on Start, then Run
Arrow Type in msconfig and press Enter
Arrow Browse to HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class
Arrow Under Class double click on {4D36E965-E325-11CE-BFC1-08002BE10318}
Arrow In the right hand pane, highlight UpperFilters and press the delete key - confirm deletion
Arrow Delete the LowerFilters entry in the same way
Arrow Close the registry editor, and restart the computer

Does this help?
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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owena1



Joined: 22 Nov 2008
Posts: 11

PostPosted: Mon Nov 24, 2008 10:07 pm    Post subject: Reply with quote

I got to ms config ok, but there is nothing in there which has anything to do with HKEY LOCAL MACHINE SYSTEM CLASS or anything. Im really confused
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Tue Nov 25, 2008 8:14 am    Post subject: Reply with quote

Sorry, my mistake, it should be regedit not msconfig as above. Embarassed
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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owena1



Joined: 22 Nov 2008
Posts: 11

PostPosted: Tue Nov 25, 2008 8:43 am    Post subject: Reply with quote

ok, am In regedit. Have found HKEYH_LOCAL_MACHINE. All thats in there is: CONFIG, DRIVER, ENUM, HARDWARE, NETWORK, SECURITY, SOFTWARE SYSTEM. no class at all, weird machine lol
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Markb



Joined: 29 Nov 2007
Posts: 164
Location: UK

PostPosted: Tue Nov 25, 2008 9:22 am    Post subject: Reply with quote

The registry is like a folder structure. If you click on system under HKEY_LOCAL_MACHINE you will see other folders. navigate to the path
HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class and follow Softstag's instructions.
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