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Computer Screen Shuts Off When Playing world of warcraft

 
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triggerhappyhaza



Joined: 13 Oct 2008
Posts: 1

PostPosted: Mon Oct 13, 2008 8:14 pm    Post subject: Computer Screen Shuts Off When Playing world of warcraft Reply with quote

hi Everyone first Post
Ive Been having trouble with my computer monitor whenever im playing world of warcraft my screen shuts off at times like loading screens for dungeons and other things like that.so i turn the screen off then back on and it seems to just look white with all the colourful pixels or something. to fix this i have to press the little windows logo on the keyboard and then close Wow.
here are my pc specs

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System Information
------------------
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
System Manufacturer: P4i6G
System Model: P4i65G
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz
Memory: 510MB RAM
Page File: 523MB used, 724MB available



and heres my video card

Card name: RADEON 9200 SE Family (Microsoft Corporation)
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9200 SE AGP (0x5964)
DAC type: Internal DAC(500MHz)
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (16 bit) (72Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6462 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail

please help and thanks in advance.
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Tue Oct 14, 2008 6:14 am    Post subject: Reply with quote

Firstly, I would recommend you download and install the latest graphics drivers from here: http://ati.amd.com/support/driver.html

From what you say the system does not become totally unusable, so it would appear to be a software related issue.

I would also recommend you install Service Pack 3 for Windows XP as this contains the latest security and software updates for your operating system. To do this go to www.windowsupdate.com
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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