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device not recognised

 
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pascalr57



Joined: 20 May 2008
Posts: 3

PostPosted: Tue May 20, 2008 12:33 pm    Post subject: device not recognised Reply with quote

I have a IBM thinkpad t22 using Windows XP. Any device I plug in to my USB port I Get a bubble saying device not recognised. Can anyone help?
When I click on the bubble it comes up with USB root then Unknown device and unused port. The device status on the unknown device says there is no driver installed. however if I go to USB root via the device manager it says the device is working properly.

Pascal
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Wed May 21, 2008 4:38 am    Post subject: Reply with quote

Is this just 1 port, or do you get the same in other ports as well?
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"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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pascalr57



Joined: 20 May 2008
Posts: 3

PostPosted: Wed May 21, 2008 11:22 am    Post subject: Reply with quote

I only have one usb port
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Wed May 21, 2008 12:13 pm    Post subject: Reply with quote

What types of devices have you tried? Is it storage devices, or printers and other things as well?
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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pascalr57



Joined: 20 May 2008
Posts: 3

PostPosted: Fri May 23, 2008 10:34 am    Post subject: Reply with quote

Printer, memory stick, minireceiver I get the same message with all a
of them
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Fri May 23, 2008 10:47 am    Post subject: Reply with quote

It could be that the port is faulty, however I would try removing all items in the Universal Serial Bus Controllers section of Device Manager, then reboot. It should reinstall the devices itself when it reboots and hopefully fix the issue.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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