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Download for USB mass storage device drivers for XP?

 
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MACrosoftXP



Joined: 27 Feb 2007
Posts: 5

PostPosted: Tue Feb 27, 2007 9:02 pm    Post subject: Download for USB mass storage device drivers for XP? Reply with quote

Does anyone know where I can find a reliable download for the Windows XP USB Mass Storage device drivers? I know that they are included with the OS, but I work tech support, and it is a common issue that Windows either loses or corrupts these drivers. They can't be found on the MS website (or at least I can't find them, and believe me, I have looked). Any references are much appreicated.
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Wed Feb 28, 2007 4:58 am    Post subject: Reply with quote

XP Mass Storage Drivers don't exist as a separate installable driver. They are built in to the operating system, just like basic drivers for keyboards, mice, displays etc are. If a device is a true "mass storage device class" device and it will not automatically install in XP, then it is more than likely either faulty or there is a problem with the USB controller drivers. It is also possible that the USB ports are not able to provide enough power to all the devices - this is a common problem when some USB broadband modems are connected, and with some USB external hard drives that take their power from the USB socket.
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