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driver problem or something else?

 
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sanderl



Joined: 16 Jul 2011
Posts: 2

PostPosted: Sat Jul 16, 2011 2:48 pm    Post subject: driver problem or something else? Reply with quote

I formatted my laptop and reinstalled Windows XP.
The laptop is a Dell Precision M20. Before I reinstalled Windows, I downloaded all of the Drivers from the Support-site from Dell.
I also installed SP2 and SP3 of Windows XP.

Now the computer works but it has some issues.
It runs slower then before, but CPU seems never extreme high.
I already set the 'paging file size' to 'system managed size'.

My experience is that the computer runs slow when I'm connected to my office network. When I try to access files on the server it randomly fails.
Sometimes I'm connected to the server and I can easily open all maps en files, but then while I'm busy the computer suddenly says I'm unable to read the files on the server as if I'm disconnected.
Sometimes I even don't get connected with the server at all, while none of changes to the system took place.
When the LAN-cable is plugged in, the notebook obviously gets even more slower.

I also get system errors :'Windows System Error: there's an IP-conflict found with another system on the network' (not the exact words, because I translate out of Dutch)

And then there's also the BSOD (see image), which tells me that there is a driver problem. Maybe I installed a wrong driver?

Can anyone help me, or tell me what to do to figure out what's the problem?
https://picasaweb.google.com/sander.lemahieu/16Jul2011?authkey=Gv1sRgCKWCxZyM5rWYxwE#5629955542987623570
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Sat Jul 16, 2011 4:34 pm    Post subject: Reply with quote

try reinstalling the network card drivers
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sanderl



Joined: 16 Jul 2011
Posts: 2

PostPosted: Sat Jul 16, 2011 4:51 pm    Post subject: Reply with quote

Which driver should I take?
http://support.euro.dell.com/support/downloads/driverslist.aspx?c=uk&cs=ukdhs1&l=en&s=dhs&ServiceTag=&SystemID=WRK_NBK_PNT_P3_M20&os=WW1&osl=en&catid=&impid=
The Broadcom driver or the Dell driver or the Intel driver? (my interpretation is that the Dell and the Intel drivers are for the WLANcard, but wireless connection works fine) so I install the Broadcom driver?
I read somewhere that I might have installed a wrong chipset driver, I think I tried to install all 3 of them (Intel, Broadcom and Texas Instruments), can I deinstall all of them and install the right one (but which one is the rigth one? Smile )
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Sat Jul 16, 2011 6:18 pm    Post subject: Reply with quote

its a case of suck it and see
Thats the problem with that Dell support site - it offers all the possible options that MAY be fitted to that model, not just those specific to that service tag number. I've been caught by it many times before
No way of knowing which is the correct one except through trial and error
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PcTestCard.co.uk



Joined: 23 Jul 2011
Posts: 21

PostPosted: Sat Jul 23, 2011 7:35 am    Post subject: Reply with quote

Dell Pc needs it own chipset driver.
please remember to install the mainboard chipset driver first and reboot the OS.
then reinstall all the other drivers again.

Hope this helps!
Bill
Tech Manager
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