Free PC Support

Graham Billion · Joined: 21 Jun 2009 Posts: 1

Hi, I live in the UK and bought a DVD from Amazon UK recently. I played it once (over two sessions) on my laptop; then lent it to a friend of mine. He reported back to me that he couldn't play the DVD on his own laptop, due to 'region' issues. So upon receiving back the DVD, I tried playing it on
my laptop again. The result was that I received a dialogue box on the screen that stated: "This DVD has been fixed to Region 2. Only those discs that support this system can be placed". And that was pretty much it. If anyone can explain what has happened and whether anything can be done to rectify the problem, I'd be very appreciative.

Gray
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G. Knott

SoftStag · Joined: 05 Feb 2006 Posts: 2045 Location: UK

Disks and drives are normally set to a specific region (2 for UK and Eurpoe). If the disk and drive don't match up, then the disk will not play. Given that this disk did play and doesn't now, either suggests that this is not the same disk, or it has become damaged. If it is the later, it may be worth returning.
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"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine