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ERROR CODE 39

 
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MRSG160607



Joined: 30 Jan 2012
Posts: 1
Location: uk

PostPosted: Mon Jan 30, 2012 5:49 pm    Post subject: ERROR CODE 39 Reply with quote

hi just got a pc for the kids which is on xp the pc was apparently customly built by novatech. Plugged it all in set it up was all working last night we listened to radio 1 & today went to listen to the radio again but no sound the speakers are built in to the monitor. when going into device managers it has an ! by C-Media AC97 Audio Device updated drivers & now it says error code 39 please help!!!!
Tracy
uk Crying or Very sad
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Mon Jan 30, 2012 9:06 pm    Post subject: Reply with quote

Probably isn't a C-Media sound chip. More likely to be Realtek one
Windows XP has a bug in that it misindentifeis AC97 sound chips, and Windows update - if allowed to update drivers - will install the wrong ones
Don't update the drivers - instead try a driver rollback to what was there when you got the machine, or if that won't work, then a system restore

If you can ID the motherboard in it, then we'd stand a better chance of finding the correct drivers
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johhny-marshal



Joined: 27 Apr 2012
Posts: 18

PostPosted: Thu Jun 07, 2012 12:41 pm    Post subject: This should probably do.. Reply with quote

Hey Tracy....
Resolving Erroe 39:
Go to Start and typr REGEDIT on the run command and press Enter
You'll see a little + sign next to these folders:

HKEY_LOCAL_MACHINE SYSTEM

Control

CurrentControlSet

Class

Expand all these options and look for any of these options: UpperFilters, UpperFilters.bak, LowerFilters, LowerFilters.bak

If you find any of the above mentioned key, delete it and then close the Registry Edition. Remember to be very carefull while doinig this because if you by change delete some other key instead of the right one, your whole system might crash.

Afetr deleting it, Reboot your computer. Open My Computer to check if your CD/DVD drive returns.
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Thu Jun 07, 2012 1:51 pm    Post subject: Reply with quote

Thats a CD drive fix
Nothing to do with sound cards
Totally irrelevant post
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AlanWade



Joined: 13 Feb 2012
Posts: 54
Location: Sweden

PostPosted: Thu Jun 07, 2012 8:13 pm    Post subject: Re: This should probably do.. Reply with quote

johhny-marshal wrote:
Hey Tracy....
Resolving Erroe 39:
Go to Start and typr REGEDIT on the run command and press Enter
You'll see a little + sign next to these folders:

HKEY_LOCAL_MACHINE SYSTEM

Control

CurrentControlSet

Class

Expand all these options and look for any of these options: UpperFilters, UpperFilters.bak, LowerFilters, LowerFilters.bak

If you find any of the above mentioned key, delete it and then close the Registry Edition. Remember to be very carefull while doinig this because if you by change delete some other key instead of the right one, your whole system might crash.

Afetr deleting it, Reboot your computer. Open My Computer to check if your CD/DVD drive returns.


What the hell does this have to do with the original post?
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