Free PC Support
PC Help Forums from the Experts at Technical-Assistance.co.uk
 
Google
 
Search The Web Search This Site
 RSS FeedRSS Feed   FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Help required with malware - antivirus conflict.

 
Reply to topic    Free PC Support Forum Home -> Helproom
Author Message
twedspeed



Joined: 12 Jul 2010
Posts: 27

PostPosted: Tue Apr 12, 2011 8:28 am    Post subject: Help required with malware - antivirus conflict. Reply with quote

Hi , I have removed an earlier post as I now have all the facts - Sorry if that was wrong .
I really need help with my computer – Ive had help off this site before and know you lot know your stuff , so heres my problem .
I think Ive wrecked my computer by putting anti viruses on to it ???
the faults with it are
1/ frustratingly slow operation – with pale blue circle “thinking time “ icon spinning for ages
2/ a pale fogging screen with ghosting images when 2 or more windows are open
3/ pages and sites all struggling to open then POW they all open at once and I get 5 seconds of normal use then back into slow gear again.
The Reason could be.....
1/ I have a anti malware programme running “Malware Bytes Database ?
2/ I also have Mcaffee 2011 running (or trying to , because it keeps jumping from RED at risk warning real time scanning is off – to Green OK your computer is secure)
It was OK before Mcafee so thats probly where the fault lies – but if I uninstall Mcaffee or the malware I wont be peotected – So what should I do ?
The Mcafee was the last go of 3 on the disk – so does that mean I,ll have to spend £30 to buy more anti virus ? I don’t really want to if it aint gonna be compatable.
Is there anyway to get these two to run quickly and keep me secure .
What should I do ???
My operating system is windows vista home .
Thanks chris.
Back to top
View user's profile Send private message
JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Tue Apr 12, 2011 9:56 pm    Post subject: Reply with quote

what is the specification of the machine?
i.e. how much RAM, what processor, what graphics, size of hard drive
Back to top
View user's profile Send private message Send e-mail Visit poster's website
SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Fri Apr 15, 2011 10:31 am    Post subject: Reply with quote

Please don't delete information like that. It can be useful to others who have similar problems.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Reply to topic    Free PC Support Forum Home -> Helproom All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

 



Powered by phpBB © 2001, 2005 phpBB Group

© 2005 - 2018 All Rights Reserved www.technical-assistance.co.uk
Terms and Conditions