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Help With Videos On PC

 
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NIClubber



Joined: 09 Jan 2008
Posts: 4
Location: Belfast, NI

PostPosted: Wed Jan 09, 2008 11:12 pm    Post subject: Help With Videos On PC Reply with quote

I am having problems viewing videos I have downloaded via iTunes on my PC. I have tried using QuickTime (version 7.3, I think) and some other video software (Windows Media, maybe).

Both pieces of software have good quality of sound from the video, but the visual part of the video remains a green coloured screen throughout the length of the video.

I have tried viewing the videos on my father's PC, and the videos seem to be playing fine, so the problem must be with the video software/hardware on my PC.
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Thu Jan 10, 2008 9:11 am    Post subject: Reply with quote

Do you have any other display problems with your PC, or is it just these files?
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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NIClubber



Joined: 09 Jan 2008
Posts: 4
Location: Belfast, NI

PostPosted: Thu Jan 10, 2008 7:15 pm    Post subject: Reply with quote

Just seems to be the video files. The videos on YouTube seem to be playing okay, but then I'd kinda expect that.
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Fri Jan 11, 2008 12:29 pm    Post subject: Reply with quote

I would suggest uninstalling Quicktime and iTunes and reinstalling from a fresh download - see if this makes any difference.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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NIClubber



Joined: 09 Jan 2008
Posts: 4
Location: Belfast, NI

PostPosted: Fri Jan 11, 2008 1:46 pm    Post subject: Reply with quote

Have tried uninstalling QuickTime, but there's still some older versions of it left on system from previous software updates.

How do I remove the older versions?

Is there any real need to remove iTunes as I have a lot of podcasts and music downloads stored on it?
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Tue Jan 15, 2008 8:24 am    Post subject: Reply with quote

If you have removed Quicktime through Add/Remove Programs then it should be sufficiently uninstalled. It is best to uninstall iTunes and both Quicktime and iTunes are closely related and share files.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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NIClubber



Joined: 09 Jan 2008
Posts: 4
Location: Belfast, NI

PostPosted: Sun Jan 27, 2008 9:57 pm    Post subject: Reply with quote

Got the answer, everyone:

http://www.moviecodec.com/topics/7939p1.html

Cheers for all who tried to answer this question.
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