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[Cheryl Wray]

Hi, hope someone can help with this one.

I am trying for the umpteenth time to email some photos. I downloaded Windows Live and they are all on the computer now but when I try to email them I get an error message that the system cannot find the Server. I am wondering if that is because I had a new computer a couple of years ago and the computer man transferred everything from the old one to the new one.

If that is the case, how do I check for this, how do I find out what the new one is called and how do I alter it? If I can.

Any suggestions would be much appreciated, thanks.

[SoftStag]

The message you are getting suggests that the computer cannot connect to the server that you are trying to send the email via. First thing to check is that you are connected to the internet. I'm not clear from your mail if you are using webmail or an email client (such as Outlook Express or similar), if you are using webmail, then you are more than likely connected to the email, however if the files are very large it may be timing out.

Can you let us know how you are trying to send the email, and how big the individual photo files are?
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine

[Cheryl Wray]

I am with AOL and always have been, not sure about the size of the pics but only snaps taken on a 5 digi camera so not enormous. As I am not even sure what a 'server' is I am really stumped! Just presume it is the computer but then again we are constantly told not to assume/presume for good reasons.

[SoftStag]

A server basically a server that serves your and/or other computers. Check out [url=http://en.wikipedia.org/wiki/Server_(computing)]this article[/url] for a more specific explanation. Basically, the server is nothing to do with you, it is what you are connecting to via the internet.

I'm assuming you are using AOL webmail, I'm not familiar with it myself, however I can try to help. First go to mail.aol.com (or whatever the URL is for your webmail), once there login using your username and password. Go to create new mail and there should be an option to attach files, attach each file individually, then enter the email address, subject and any message before clicking on send. If you get server errors anywhere along this process, please let us know the exact message and at what point it happens.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine