Free PC Support
PC Help Forums from the Experts at Technical-Assistance.co.uk
 
Google
 
Search The Web Search This Site
 RSS FeedRSS Feed   FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Internet Explorer broken!
Goto page 1, 2, 3, 4  Next
 
Reply to topic    Free PC Support Forum Home -> Helproom
Author Message
aerosmithnut



Joined: 21 Nov 2008
Posts: 25

PostPosted: Fri Nov 21, 2008 10:10 pm    Post subject: Internet Explorer broken! Reply with quote

Hi there,

My Internet Explorer will not bring up any webpages at all. MSN Explorer however is working absolutely fine.
IE brings up res://ieframe.dll/dnserror.htm#
I have done the following:-
Scanned thoroughly for viruses
Tried to re-install IE7, always comes up with page cannot be displayed
Cleared temp internet files
Disabled all add-ons
Removed McAfee Firewall & viruscan hoping to be able to reinstall it but cannot because IE not working!
Restarted modem

HELP!!
Back to top
View user's profile Send private message
SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Sat Nov 22, 2008 4:58 am    Post subject: Reply with quote

Is it just Internet Explorer that cannot use the Internet, or is it everything. Far example can you download emails using Outlook Express or similar, or browse using Firefox?
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
Back to top
View user's profile Send private message Visit poster's website
aerosmithnut



Joined: 21 Nov 2008
Posts: 25

PostPosted: Tue Nov 25, 2008 9:46 am    Post subject: Reply with quote

I can use MSN Explorer with out much of a problem unless I am trying to access microsoft support sites or download a new internet explorer. I'm not sure what Firefox is and I don't use Outlook Express.
I'm really stumped as to what to do now, it's been like this for weeks.
Any ideas?
Back to top
View user's profile Send private message
SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Tue Nov 25, 2008 10:07 am    Post subject: Reply with quote

Please can you run HijackThis and post a log.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
Back to top
View user's profile Send private message Visit poster's website
aerosmithnut



Joined: 21 Nov 2008
Posts: 25

PostPosted: Tue Nov 25, 2008 10:13 am    Post subject: Reply with quote

When I'm trying to download HijackThis it is bringing up a page that says
"This Program cannot display the webpage"
Back to top
View user's profile Send private message
aerosmithnut



Joined: 21 Nov 2008
Posts: 25

PostPosted: Tue Nov 25, 2008 10:16 am    Post subject: Reply with quote

This program cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Check your Internet connection. Try visiting another website to make sure you are connected.

Retype the address.

Go back to the previous page.

More information

This problem can be caused by a variety of issues, including:

Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.
Back to top
View user's profile Send private message
aerosmithnut



Joined: 21 Nov 2008
Posts: 25

PostPosted: Tue Nov 25, 2008 10:41 am    Post subject: Reply with quote

I am downloading firefox to see if this works
Back to top
View user's profile Send private message
aerosmithnut



Joined: 21 Nov 2008
Posts: 25

PostPosted: Tue Nov 25, 2008 10:47 am    Post subject: Reply with quote

I have downloaded firefox, when trying to launch firefox i am getting this:-

Connection Interrupted

The document contains no data.

The network link was interrupted while negotiating a connection. Please try again.
Back to top
View user's profile Send private message
SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Tue Nov 25, 2008 10:50 am    Post subject: Reply with quote

Are you able to download HijackThis from another computer and run it on this one?
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
Back to top
View user's profile Send private message Visit poster's website
aerosmithnut



Joined: 21 Nov 2008
Posts: 25

PostPosted: Tue Nov 25, 2008 10:52 am    Post subject: Reply with quote

Hi, no I only have this one PC. Its just a personal one for home use.
Back to top
View user's profile Send private message
aerosmithnut



Joined: 21 Nov 2008
Posts: 25

PostPosted: Tue Nov 25, 2008 11:43 am    Post subject: Reply with quote

Do you have any further suggestions for me?
It's driving me insane. I have no idea what to do next.
Sad
Back to top
View user's profile Send private message
SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Tue Nov 25, 2008 11:51 am    Post subject: Reply with quote

I can't tell whether this is a problem with your PC, or with your internet connection. Try calling your internet service provider, get them to check your connection.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Reply to topic    Free PC Support Forum Home -> Helproom All times are GMT
Goto page 1, 2, 3, 4  Next
Page 1 of 4

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

 



Powered by phpBB © 2001, 2005 phpBB Group

2005 - 2017 All Rights Reserved www.technical-assistance.co.uk
Terms and Conditions