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MickW
Joined: 07 Oct 2007
Posts: 2
Location: Essex
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 Posted: Sun Oct 07, 2007 1:21 pm Post subject: MEDIA PLAYER / WINDOWS XP |
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| Hi, I recently connected an external hard drive and to free up space I transferred my music to the F Drive. Coincidentally now I cannot burn or rip with my WMP . It suggests that I require to connect a burner or cd player . I am on Windows XP can you help ! |
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SoftStag
Joined: 05 Feb 2006
Posts: 1962
Location: UK
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| Posted: Sun Oct 07, 2007 4:32 pm Post subject: |
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What version of Windows Media Player are you using? Also, what is the exact error you get when you try to rip a CD, and when you try to burn a CD?
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine |
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MickW
Joined: 07 Oct 2007
Posts: 2
Location: Essex
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| Posted: Wed Oct 10, 2007 5:20 pm Post subject: |
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| SoftStag wrote: | | What version of Windows Media Player are you using? Also, what is the exact error you get when you try to rip a CD, and when you try to burn a CD? |
Message as follows:
Win Media pl 10 - WINXP Home
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
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SoftStag
Joined: 05 Feb 2006
Posts: 1962
Location: UK
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| Posted: Wed Oct 10, 2007 6:38 pm Post subject: |
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I suspect your CD drive does not appear in My Computer also. Did this happen following uninstalling iTunes by any chance?
If your CD drive is not showing in My Computer then do the following:
 Click Start then Run
Type regedit and click OK
Browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
If there is an entry for LowerFilters then delete it
If there is an entry for UpperFilters then delete it
Close everything down, reboot and let us know if it now working
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine |
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