Free PC Support

Jimin · Joined: 28 Feb 2010 Posts: 7

Hi

This is my first post here, so hello, and thanks in anticipation of your valuable assistance.

I went a bit mad on Ebay the other day and bought 2 2gb RAM modules for my desktop, having used the Orca memory scanner to find out exactly what I needed.

When I installed both modules, the memory check at startup went to approximately 2.5gb, then stopped, and an error message read, 'Keyboard locked' and the computer would go no further. when I removed one of the modules, 2gb were recognised and everything was ok. I tried replacing the original 1gb module alongside one of the new ones and the same thing happened.

Now according to the memory scanner, my Foxconn K8M890-8237A motherboard will accept 4gb. I know Windows might not recognise all of it but that doesn't bother me.

Any ideas why only 2gb would be registered? I've looked at the BIOS but can't find any specific RAM settings.

I'm not a total newcomer to computers, but not an IT expert either...

If anyone can help I'd be very appreciative.

Jim

SoftStag · Joined: 05 Feb 2006 Posts: 2045 Location: UK

Hi Jimin

According to Foxconn's website, the K8M890 range support a max of 2Gb. I would suspect that this is the problem.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine

Jimin · Joined: 28 Feb 2010 Posts: 7

Hello SoftStag

Yeah someone on another forum pointed this out. I feel a bit daft although the Orca scanner told me otherwise, and when I tried to find my board on the Foxconn website I couldn't.

Ah well, back onto Ebay they go...

Cheers!

demdike · Joined: 23 Apr 2010 Posts: 105 Location: Malkin Tower

good reason not to buy from Ebay....
by the time this memory has been handled and resold multiple times whats the chances of it actually working?

Jimin · Joined: 28 Feb 2010 Posts: 7

Well they were brand new in the packaging, Kingston brand. I sold the one I didn't want and got good feedback, it worked fine.

There are good sellers on Ebay, feedback is a good barometer of what you can expect, I find.

demdike · Joined: 23 Apr 2010 Posts: 105 Location: Malkin Tower

Jimin · Joined: 28 Feb 2010 Posts: 7

That's fair enough, but my point would be that the memory was advertised as new and unused, which it was, and I trusted that because the feedback given to the advertiser was excellent. So it was a good deal all round.

demdike · Joined: 23 Apr 2010 Posts: 105 Location: Malkin Tower

but what about YOUR customer - the guy who bought it from you?
It certainly was NOT "new and unused" by the time he got it

Jimin · Joined: 28 Feb 2010 Posts: 7

What about the person who bought it from me? He was perfectly happy with the item. As was the guy who bought the old stick I removed from my PC. Neither of which I advertised as new and unused, because I am an honest Ebayer. Check my feedback if you like, seller id ohcorblimey.

I don't see the point of your posts. My problem has been solved for which I am grateful. Everyone with the memory is happy. If you have a problem with Ebay it's your problem, not mine.

Cheers

Jim

SoftStag · Joined: 05 Feb 2006 Posts: 2045 Location: UK

Now, now! Issue resolved, thread closed. Enough said! Smile

_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine