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Mozilla always crashes

 
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justine.yamamoto



Joined: 30 Sep 2011
Posts: 2
Location: Sydney, Australia

PostPosted: Fri Sep 30, 2011 5:43 am    Post subject: Mozilla always crashes Reply with quote

Hello everyone i am justine and i am new here, i do have a problem that i would like you guys to help me with, my problem is that my mozilla browser always crashes everytime i open it up. Please if you have some ideas on it please leave some message here.


Thanks,
Justine
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Fri Sep 30, 2011 8:09 am    Post subject: Reply with quote

It would help to know what version you are using, and also what error message you are getting. "Crashing" is quite a loose term.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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PixleStudios



Joined: 03 Oct 2011
Posts: 5

PostPosted: Mon Oct 03, 2011 8:15 am    Post subject: Chrome Reply with quote

i would suggest changing browser, google chrome is rather a good one
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Mon Oct 03, 2011 8:43 pm    Post subject: Reply with quote

thats rather a matter of opinion.
The way in which Google syphon off all the information they can about you, I feel the least you can to help them, the better. The Google browser helps them track you.
Besides which, there are doubts about its security.

When faced with a problem like that raised by the original poster, you need to find a solution. Not skirt around it by using another program. Firefox is probably crashing because either it has an incompatible plugin, or else has been hacked / virused. Either way it needs to be fixed - hence SoftStags request for more details
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justine.yamamoto



Joined: 30 Sep 2011
Posts: 2
Location: Sydney, Australia

PostPosted: Thu Nov 03, 2011 10:39 pm    Post subject: Reply with quote

I am using the version 3.6.3 their was no message it just keeps crashes and i just quit it and open it again, but the second time i open it, it just keeps more.
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Fri Nov 04, 2011 4:49 pm    Post subject: Reply with quote

thats now an old version. That could be part of the problem. Try upgrading to a newer one. However Firefox crashes are usually due to viruses or other malware, or faulty or incompatble plugins
What plugins do you have running?
also what security software do you have installed?
whats the specification of the machine?
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