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My computer won't start up

 
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beaky15



Joined: 17 Mar 2011
Posts: 2

PostPosted: Thu Mar 17, 2011 5:53 pm    Post subject: My computer won't start up Reply with quote

I have a windows vista home premium package on my dell desktop. Since loading a windows update my computer will not start up properly. It gets to the screen with the option to either start windows repair or start windows normally. The first option can not repair the proble and the second option does not get to the windows start up screen before re booting.

I have tried doing a system restore but am only given one restore date that will not cover the hard drive and therefore fails. I have tried starting in safe mode but again it crashes and re starts.

Can any one help or suggest what the problem may be?

Thanks
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Thu Mar 17, 2011 6:42 pm    Post subject: Reply with quote

do you know exactly which update it was that caused the problem?

where did you get it from?

do you get any kind of error message? If not, next time it restarts keep tapping the F8 key till you get a menu. First try the "safe mode" option.
Let us know if that works or not
If it won't, then go for the option which says something like "do not restart on system error". You should then get an error displayed on-screen. Tel us what that error is
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beaky15



Joined: 17 Mar 2011
Posts: 2

PostPosted: Thu Mar 17, 2011 7:11 pm    Post subject: Reply with quote

Thank will give this a go when I am back and let you know!
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