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Need help with native USB driver and HP camera

 
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Roy



Joined: 19 Sep 2008
Posts: 1

PostPosted: Fri Sep 19, 2008 9:56 pm    Post subject: Need help with native USB driver and HP camera Reply with quote

I'm running a Windows 98 First Edition computer. A friend gave me a HP Photosmart M547 camera, but none of the software for it will install. I mainly need to transfer pictures to my computer, so I installed your generic USB driver. The camera is set to "disk drive", but no icon shows up in My Computer or Windows Explorer. In Device Manager, a yellow question mark labelled "HP Photosmart M540" does show up.

I'd appreciate any help you can give,

Roy
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Sat Sep 20, 2008 7:54 pm    Post subject: Reply with quote

It sounds like the camera is not a standard Mass Storage device; in which case these drivers will not work with it.

What error comes up in Device Manager for this?
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"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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