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Need to reinstall XP, but windows password protected- How?

 
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just-sandy



Joined: 26 Dec 2008
Posts: 2

PostPosted: Fri Dec 26, 2008 6:08 am    Post subject: Need to reinstall XP, but windows password protected- How? Reply with quote

Have a laptop that has Windows XP installed, but is password protected. Inhererited the laptop, so don't have password. Was told to reinstall XP - how do I do that? Thanks!
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Mon Dec 29, 2008 9:46 pm    Post subject: Reply with quote

Where does it ask for the password? If it's before the Windows logo comes up, then it's not straight forward as the password locks the machine, not Windows.
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just-sandy



Joined: 26 Dec 2008
Posts: 2

PostPosted: Tue Dec 30, 2008 2:09 pm    Post subject: Reply with quote

No, this is a Windows password. Any help would be greatly appreciated.
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Thu Jan 01, 2009 5:22 am    Post subject: Reply with quote

Try going in to Safe Mode - from here you can try logging in as Administrator - the password is often left blank for this user, if so you can log in and change the password on the main user account or create a new user.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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surreypcsupport.com



Joined: 02 Dec 2008
Posts: 127
Location: surrey

PostPosted: Fri Jan 02, 2009 10:25 am    Post subject: Reply with quote

Surely if you are reinstalling from a Windows CD you don't need the old password. Just run setup, format the disk and reinstall. No old password required.
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