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New DVD Burner instal crashes my system

 
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dalt



Joined: 05 Jan 2008
Posts: 4
Location: Australia

PostPosted: Sat Jan 05, 2008 1:25 pm    Post subject: New DVD Burner instal crashes my system Reply with quote

Hi,

I have a relatively new computer - dual intel 2800 with 1 gig of ram and using XP home OS.

My DVD Burner stopped working, so I grabbed another out of my spare computer and installed this and all of a sudden my computer started playing up.

I get this message:

[b]A problem has been detected and windows has been shut down to prevent damage to your computer.


UNMOUNTABLE_BOOT_VOLUME

Check to make sure any new hardware or software is properly installed.

If problems continue, disable or remove any newly installed hardware or software.

If you need to use safemode to remove or disable components, restart your computer, press F8 to select Advanced Startup options and then select safe mode.

Tech. Information:

0x000000e0 (0x8718120b, 0xc000000, 0x00000000, 0x00000000)

Initially, I saddled the second DVD Burner under the existing non working DVD Burner. When I then received the above error, I removed the original DVD Burner. This didn't work so I disabled both burners and still received the above message.

I thought I may have bumped a card or cable and I check and made sure all cables and cards were seated correctl.

Hope you guys can point me in the right direction as I can't get any technical help locally for several days at the earlies.

Dalt
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anything



Joined: 05 Jan 2008
Posts: 8

PostPosted: Sat Jan 05, 2008 8:57 pm    Post subject: Reply with quote

is the master/slave jumper on correctly? If it is on cable select try making it a master or slave.
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dalt



Joined: 05 Jan 2008
Posts: 4
Location: Australia

PostPosted: Sat Jan 05, 2008 10:28 pm    Post subject: Query Reply with quote

anything wrote:
is the master/slave jumper on correctly? If it is on cable select try making it a master or slave.



Thanks for the response. I checked that the cables are set-up correctly and then I went into the bios. Now this is an area I am not familiar with.

My Bios settings are as follows:

Primary IDE Master [Not detected]
Primary IDE Slave [not detected]
Secondary IDE Master [TSSTcorp CD/DVD TS]
Secondary IDE Slave [not detected)

All the above are set to auto.

Should I recable to make the TSSTcorp CD/DVD burner the master and leave as auto or is there other configurations that should concern me?

Many thanks.

Dalt
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anything



Joined: 05 Jan 2008
Posts: 8

PostPosted: Sat Jan 05, 2008 10:49 pm    Post subject: Re: Query Reply with quote

dalt wrote:
anything wrote:
is the master/slave jumper on correctly? If it is on cable select try making it a master or slave.



Thanks for the response. I checked that the cables are set-up correctly and then I went into the bios. Now this is an area I am not familiar with.

My Bios settings are as follows:

Primary IDE Master [Not detected]
Primary IDE Slave [not detected]
Secondary IDE Master [TSSTcorp CD/DVD TS]
Secondary IDE Slave [not detected)

All the above are set to auto.

Should I recable to make the TSSTcorp CD/DVD burner the master and leave as auto or is there other configurations that should concern me?

Many thanks.

Dalt


By jumper, I meant the plastic thing that goes over two pins at the back of the drive - check that.

Also, you have no hardrives? or do you use SATA
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dalt



Joined: 05 Jan 2008
Posts: 4
Location: Australia

PostPosted: Sun Jan 06, 2008 2:57 am    Post subject: Reply Reply with quote

This computer doesn't seem to use that 2 pin jumper cable.

My computer does have a sata drive.

Dalt
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anything



Joined: 05 Jan 2008
Posts: 8

PostPosted: Sun Jan 06, 2008 12:08 pm    Post subject: Reply with quote

This is what I am talking about:


If that is missing, then that might be the problem

COuld also be the driver, try downloading the latest one from the mfr's website
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dalt



Joined: 05 Jan 2008
Posts: 4
Location: Australia

PostPosted: Sun Jan 06, 2008 1:00 pm    Post subject: Reply Reply with quote

Hi,

Thanks for going to all the trouble of posting a photo. I know the jumper lead that you mean. When I saddled the second dvd burner to my computer, I noticed that it didn't have those jumper leads. Even the existing DVD/Burner didn't have one and it worked fine up to recently.

Is this normal for a computer not to have jumper leads?

Dalt
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Mon Jan 07, 2008 11:41 pm    Post subject: Reply with quote

Virtually all IDE devices will have a jumper to set Slave/Master. What is the make and model of the drive?

Also, does this drive work OK in another computer?
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