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Novation MiniNova not working

 
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Author Message
sl23



Joined: 06 May 2008
Posts: 198
Location: Portsmouth, UK

PostPosted: Tue Aug 04, 2015 6:56 pm    Post subject: Novation MiniNova not working Reply with quote

Hi, I recently built a new PC, in Feb 2015, at which time I also bought a new MiniNova. I have posted this query on KVR and discussed with Novation at length, but as yet they are unable to solve the issue.

Simply put, the MiniNova doesn't work with my PC, but works with my Win7 x64 laptop. So it appears to be a problem with my PC, but I don't know what. I suggested to Novation Tech Support that it could be a driver issue and they've told me to update all drivers and the BIOS. I'm not an expert at PC's but consider myself quite proficient at solving issues and repairs, though updating the BIOS isn't something I'm confident with doing.

Is that really necessary?

As far as I am aware, all drivers are up to date, using IObit DriverBoosterFree

Device Manager shows no issues and says the MiniNova is working. But when trying to use in a MIDI program it doesn't seem to transmit anything. Even MIDI detection apps pick nothing up.

The strange thing is that it has worked on a temporary basis when first installed, until a restart occurred, then nothing! Reinstalling used to get it working, but again on restarting my PC it stops working again. ARRRGH!!!

The MiniNova has been updated to latest beta, then downgraded and upgraded, then downgraded and now it won't upgrade for some reason, the firmware update just hangs.

I've tried various USB2/3 ports but either it will connect with these issues or I get the message from windows that the device isn't recognised and says the last USB device connected malfunctioned and windows does not recognise it.

Could there be any disabled services required by the MiniNova?

Please help!

Thanks

Here is a system spec from Piriform's Speccy:
[quote]Summary
Operating System
Windows 8.1 64-bit
CPU
Intel Core i7 4790K @ 4.00GHz 34 C
Haswell 22nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 799MHz (8-8-8-24)
Motherboard
ASUSTeK COMPUTER INC. Z97I-PLUS (SOCKET 1150) 28 C
Graphics
LG TV (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX 770 (EVGA) 29 C
Storage
238GB Samsung SSD 840 PRO Series (SSD) 29 C
2794GB Western Digital WDC WD30EFRX-68AX9N0 (SATA) 30 C
3726GB Western Digital WDC WD4003FZEX-00Z4SA0 (SATA) 35 C
119GB PLEXTOR PX-G128M6e (SSD)
Optical Drives
No optical disk drives detected
Audio
NVIDIA High Definition Audio
Operating System
Windows 8.1 64-bit
Computer type: Desktop
Installation Date: 02/11/2014 10:29:33
Serial Number: CDFYP-NQ69T-X7H3P-XK78H-94Q2T
Windows Security Center
User Account Control (UAC) Enabled
Notify level 2 - Default
Firewall Enabled
Windows Update
AutoUpdate Not configured
Windows Defender
Windows Defender Disabled
Antivirus
Windows Defender
Antivirus Disabled
Virus Signature Database Up to date
AVG AntiVirus Free Edition 2015
Antivirus Enabled
Virus Signature Database Up to date
.NET Frameworks installed
v4.5 Full
v4.5 Client
v3.5 SP1
v3.0 SP2
v2.0 SP2
Internet Explorer
Version 11.0.9600.17905
PowerShell
Version 4.0
Environment Variables
USERPROFILE C:\Users\Scott
SystemRoot C:\Windows
User Variables
TEMP C:\Users\Scott\AppData\Local\Temp
TMP C:\Users\Scott\AppData\Local\Temp
Machine Variables
ComSpec C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK NO
NUMBER_OF_PROCESSORS 8
OS Windows_NT
Path C:\Program Files (x86)\Intel\iCLS Client\
C:\Program Files\Intel\iCLS Client\
C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter
C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common
C:\Windows\system32
C:\Windows
C:\Windows\System32\Wbem
C:\Windows\System32\WindowsPowerShell\v1.0\
C:\Program Files\WIDCOMM\Bluetooth Software\
C:\Program Files\WIDCOMM\Bluetooth Software\syswow64
C:\Program Files\Intel\Intel Management Engine Components\DAL
C:\Program Files (x86)\Intel\Intel Management Engine Components\DAL
C:\Program Files\Intel\Intel Management Engine Components\IPT
C:\Program Files (x86)\Intel\Intel Management Engine Components\IPT
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE AMD64
PROCESSOR_IDENTIFIER Intel64 Family 6 Model 60 Stepping 3, GenuineIntel
PROCESSOR_LEVEL 6
PROCESSOR_REVISION 3c03
PSModulePath C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
C:\Program Files\Intel\
TEMP C:\Windows\TEMP
TMP C:\Windows\TEMP
USERNAME SYSTEM
windir C:\Windows
Power Profile
Active power scheme Samsung High Performance
Hibernation Disabled
Turn Off Monitor after: (On AC Power) 30 min
Turn Off Hard Disk after: (On AC Power) Never
Suspend after: (On AC Power) Never
Screen saver Enabled
Uptime
Current Session
Current Time 04/08/2015 19:44:28
Current Uptime 9,870 sec (0 d, 02 h, 44 m, 30 s)
Last Boot Time 04/08/2015 16:59:58
Services
Running Application Experience
Running Application Information
Running ASUS Com Service
Running AVG WatchDog
Running AVGIDSAgent
Running Background Intelligent Transfer Service
Running Background Tasks Infrastructure Service
Running Base Filtering Engine
Running Bluetooth Service
Running Bluetooth Support Service
Running COM+ Event System
Running Computer Browser
Running Credential Manager
Running Cryptographic Services
Running DCOM Server Process Launcher
Running Device Association Service
Running DHCP Client
Running Diagnostic Policy Service
Running Diagnostic Service Host
Running Diagnostics Tracking Service
Running Distributed Link Tracking Client
Running DNS Client
Running DTSAudioSvc
Running Function Discovery Provider Host
Running Function Discovery Resource Publication
Running HomeGroup Provider
Running Human Interface Device Service
Running Intel Dynamic Application Loader Host Interface Service
Running Intel Management and Security Application Local Management Service
Running Intel PROSet Monitoring Service
Running Intel Rapid Storage Technology
Running IP Helper
Running Local Session Manager
Running Multimedia Class Scheduler
Running Network Connected Devices Auto-Setup
Running Network Connection Broker
Running Network List Service
Running Network Location Awareness
Running Network Store Interface Service
Running NVIDIA Display Driver Service
Running NVIDIA GeForce Experience Service
Running NVIDIA Network Service
Running NVIDIA Streamer Service
Running Peer Name Resolution Protocol
Running Peer Networking Identity Manager
Running Plug and Play
Running Power
Running Program Compatibility Assistant Service
Running Remote Procedure Call (RPC)
Running RPC Endpoint Mapper
Running Security Accounts Manager
Running Security Center
Running Server
Running Shell Hardware Detection
Running SSDP Discovery
Running System Event Notification Service
Running System Events Broker
Running Task Scheduler
Running TCP/IP NetBIOS Helper
Running Themes
Running Time Broker
Running User Profile Service
Running Windows Audio
Running Windows Audio Endpoint Builder
Running Windows Connect Now - Config Registrar
Running Windows Connection Manager
Running Windows Driver Foundation - User-mode Driver Framework
Running Windows Event Log
Running Windows Firewall
Running Windows Font Cache Service
Running Windows Image Acquisition (WIA)
Running Windows Management Instrumentation
Running Windows Presentation Foundation Font Cache 3.0.0.0
Running Windows Search
Running WinHTTP Web Proxy Auto-Discovery Service
Running WLAN AutoConfig
Running Workstation
Stopped ActiveX Installer (AxInstSV)
Stopped Adobe Flash Player Update Service
Stopped App Readiness
Stopped Application Identity
Stopped Application Layer Gateway Service
Stopped AppX Deployment Service (AppXSVC)
Stopped BitLocker Drive Encryption Service
Stopped Block Level Backup Engine Service
Stopped Bluetooth Driver Management Service
Stopped Bluetooth Handsfree Service
Stopped Certificate Propagation
Stopped CNG Key Isolation
Stopped COM+ System Application
Stopped Device Install Service
Stopped Device Setup Manager
Stopped Diagnostic System Host
Stopped Distributed Transaction Coordinator
Stopped Encrypting File System (EFS)
Stopped Extensible Authentication Protocol
Stopped Family Safety
Stopped Fax
Stopped File History Service
Stopped Group Policy Client
Stopped Health Key and Certificate Management
Stopped HomeGroup Listener
Stopped Hyper-V Data Exchange Service
Stopped Hyper-V Guest Service Interface
Stopped Hyper-V Guest Shutdown Service
Stopped Hyper-V Heartbeat Service
Stopped Hyper-V Remote Desktop Virtualization Service
Stopped Hyper-V Time Synchronization Service
Stopped Hyper-V Volume Shadow Copy Requestor
Stopped IKE and AuthIP IPsec Keying Modules
Stopped Intel Capability Licensing Service TCP IP Interface
Stopped Intel Content Protection HECI Service
Stopped Intel HD Graphics Control Panel Service
Stopped Interactive Services Detection
Stopped Internet Connection Sharing (ICS)
Stopped Internet Explorer ETW Collector Service
Stopped IPsec Policy Agent
Stopped KtmRm for Distributed Transaction Coordinator
Stopped Link-Layer Topology Discovery Mapper
Stopped Microsoft Account Sign-in Assistant
Stopped Microsoft iSCSI Initiator Service
Stopped Microsoft Software Shadow Copy Provider
Stopped Microsoft Storage Spaces SMP
Stopped Net.Tcp Port Sharing Service
Stopped Netlogon
Stopped Network Access Protection Agent
Stopped Network Connections
Stopped Network Connectivity Assistant
Stopped Optimise drives
Stopped Peer Networking Grouping
Stopped Performance Counter DLL Host
Stopped Performance Logs & Alerts
Stopped PNRP Machine Name Publication Service
Stopped Portable Device Enumerator Service
Stopped Print Spooler
Stopped Printer Extensions and Notifications
Stopped Problem Reports and Solutions Control Panel Support
Stopped Quality Windows Audio Video Experience
Stopped Remote Access Auto Connection Manager
Stopped Remote Access Connection Manager
Stopped Remote Desktop Configuration
Stopped Remote Desktop Services
Stopped Remote Desktop Services UserMode Port Redirector
Stopped Remote Procedure Call (RPC) Locator
Stopped Remote Registry
Stopped Routing and Remote Access
Stopped Secondary Log-on
Stopped Secure Socket Tunneling Protocol Service
Stopped Sensor Monitoring Service
Stopped Smart Card
Stopped Smart Card Device Enumeration Service
Stopped Smart Card Removal Policy
Stopped SNMP Trap
Stopped Software Protection
Stopped Spot Verifier
Stopped Still Image Acquisition Events
Stopped Storage Service
Stopped Superfetch
Stopped Telephony
Stopped Thread Ordering Server
Stopped Touch Keyboard and Handwriting Panel Service
Stopped UPnP Device Host
Stopped Virtual Disk
Stopped Volume Shadow Copy
Stopped WebClient
Stopped Windows Biometric Service
Stopped Windows Colour System
Stopped Windows Defender Network Inspection Service
Stopped Windows Defender Service
Stopped Windows Encryption Provider Host Service
Stopped Windows Error Reporting Service
Stopped Windows Event Collector
Stopped Windows Installer
Stopped Windows Location Framework Service
Stopped Windows Media Player Network Sharing Service
Stopped Windows Modules Installer
Stopped Windows Remote Management (WS-Management)
Stopped Windows Store Service (WSService)
Stopped Windows Time
Stopped Windows Update
Stopped Wired AutoConfig
Stopped WMI Performance Adapter
Stopped Work Folders
Stopped WWAN AutoConfig
TimeZone
TimeZone GMT
Language English (United Kingdom)
Location United Kingdom
Format English (United Kingdom)
Currency
Date Format dd/MM/yyyy
Time Format HH:mm:ss
Scheduler
04/08/2015 20:02; Adobe Flash Player Updater
04/08/2015 20:15; WpsNotifyTask_Scott
04/08/2015 20:15; WpsUpdateTask_Scott
ASC8_SkipUac_Scott
AVG_SYS_TASK_0615av
CreateChoiceProcessTask
Driver Booster SkipUAC (Scott)
Driver Booster Update
Optimize Start Menu Cache Files-S-1-5-21-3410059137-4135624386-2644289242-1001
SamsungMagician
Uninstaller_SkipUac_Scott
Hotfixes
Installed
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