|
|
| Author |
Message |
samtucker
Joined: 24 Oct 2011
Posts: 3
|
 Posted: Mon Oct 24, 2011 12:11 pm Post subject: outlook issue |
 |
|
I have an email account set up in outlook
I have created another email account, I received a test message, so I know all passwords etc are correct.
When I open an email but send button has disappeared....! when I delete the 2nd email address it comes back..
any ideas???? |
|
| Back to top |
|
 |
|
|
SoftStag
Joined: 05 Feb 2006
Posts: 2050
Location: UK
|
| Posted: Mon Oct 24, 2011 12:38 pm Post subject: |
|
|
The missing send button is normal if you don't have an email address configured; you say you do, so it's probably not this, but please double check your mail accounts are configured correctly.
In order to help further it would be useful to know what version of Outlook you are using, and also the version of Windows on your PC. Once we have this, we should be able to help further.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine |
|
| Back to top |
|
|
samtucker
Joined: 24 Oct 2011
Posts: 3
|
| Posted: Mon Oct 24, 2011 12:41 pm Post subject: |
|
|
It seems they are configured correctly as I did test and everything was OK.
Outlook 2003
Windows XP |
|
| Back to top |
|
|
SoftStag
Joined: 05 Feb 2006
Posts: 2050
Location: UK
|
| Posted: Mon Oct 24, 2011 12:56 pm Post subject: |
|
|
With Outlook 2003 it is probably a corrupt profile that is causing this. Try creating a new profile and configuring your email addresses for the new profile. Instructions on how to do this can be found here.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine |
|
| Back to top |
|
|
|
|
samtucker
Joined: 24 Oct 2011
Posts: 3
|
| Posted: Mon Oct 24, 2011 1:16 pm Post subject: |
|
|
| Hi I tried to create new profile still no send button.... |
|
| Back to top |
|
|
SoftStag
Joined: 05 Feb 2006
Posts: 2050
Location: UK
|
| Posted: Mon Oct 24, 2011 1:46 pm Post subject: |
|
|
| samtucker wrote: | | Hi I tried to create new profile still no send button.... |
Did you set up the mail account in the new profile and try from there?
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine |
|
| Back to top |
|
|
JonS
Joined: 31 May 2010
Posts: 640
|
| Posted: Mon Oct 24, 2011 7:55 pm Post subject: |
|
|
what kind of mail server is providing the second account
POP3? IMAP? or something else? |
|
| Back to top |
|
|
|
RSS Feed 
FAQ 
Search 
Memberlist 
Usergroups
Register
Profile 
Log in to check your private messages 
Log in
