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Joined: 23 Mar 2008
Posts: 7

PostPosted: Sun Apr 06, 2008 4:52 pm    Post subject: outlook Reply with quote

I have just got my laptop back from being repaired and have loaded everything on and downloaded Internet Explorer 7 which includes Outlook Express 6.

When it was being repaired it had to be restored.

Now when I launch outlook express and try and send / receive messages, the error message below appears.

The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

Also when I click on the start button the email icon appears for Outlook Express 6 which is correct, but the icon appears for Microsoft Office Outlook 2003 which I believe came as part of my MS Office package.

Do I need to delete this programme or Icon?

Can anyone help please?


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Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Mon Apr 07, 2008 5:25 pm    Post subject: Socket Error: 11001 - Host Not Found Reply with quote

The error message suggests that you have not configured the correct SMTP server in Outlook Express for sending emails. It could be that you have made a typo or that that the server is experiencing problems. You should contact your email supplier for the correct settings.

The icon for email in the start menu should be for the application that is set to the default for emails. You can change this by going to the Programs tab in Internet Options.
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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