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PC Crashing

 
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badger



Joined: 16 Aug 2009
Posts: 6
Location: Essex

PostPosted: Thu Aug 20, 2009 8:56 am    Post subject: PC Crashing Reply with quote

Hi, I recently connected an external hard drive to my PC. Soon after my PC started to switch itself off, then go through the start up process again.On start up telling me that is recovering from a serious error.It is doing this more and more (4 times this morning). Has anybody got any suggestions what this might be?.It could be a coincidence about the new hard drive, but it did switch off the first time within minutes of installing the new drive.I am running XP. Secondly can anyone help with an itunes question.I dragged the My Documents folder to the new drive, included in that My Music folder containing itunes.How do I get itunes to find the new location.Someone told me to highlight all the music titles then delete them, then go to file and reinstate them .........I am lost-HELP.
Badger
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Thu Aug 20, 2009 6:28 pm    Post subject: Reply with quote

With regard to the system crashing, does it happen only when the hard drive is connected? If so, is it one that has no separate power supply (takes power from USB) - as it could be that the USB sockets are struggling to supply it with enough power.

With regard to your iTunes question, it may be better to post a separate topic on this. I don't use iTunes (I refuse to be bound by Apple's formats), however I think you should be able to search for media within iTunes, and point it to the new location.
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"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
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badger



Joined: 16 Aug 2009
Posts: 6
Location: Essex

PostPosted: Fri Aug 21, 2009 10:01 am    Post subject: Reply with quote

Yes it occured to me that , I could try unplugging the drive next time it crashes.?.
Badger
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Fri Aug 21, 2009 10:03 am    Post subject: Reply with quote

Try using the PC without the drive attached for some time (a day or so) see if you are still getting the same problems.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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