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Problem Logging In...

 
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memorexi8



Joined: 15 Feb 2009
Posts: 4
Location: Cornwall

PostPosted: Sun Feb 15, 2009 10:38 pm    Post subject: Problem Logging In... Reply with quote

Hello!

I'm a newbie to these forums so I hope my first problem can be solved by all you geniuses out there Very Happy

Basically, I switch on my computer and I manage to get as far as the Logging In screen. Now whenever I log in it says "Loading your personal settings", then the screen turns blue and it logs out. I don't ever get to the desktop and this happens with all the user accounts.

Can anybody out there help me at all please? It'd be greatly appreciated.
Thank you guys (and girls!) Smile
Joe
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Steve



Joined: 07 Feb 2006
Posts: 184
Location: Bangalore, India

PostPosted: Mon Feb 16, 2009 5:45 am    Post subject: Reply with quote

Are you able to get in to safemode? and can you let us know what version of windows you are using?
Mr. Green
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memorexi8



Joined: 15 Feb 2009
Posts: 4
Location: Cornwall

PostPosted: Mon Feb 16, 2009 7:36 pm    Post subject: . Reply with quote

I have tried running Safe Mode but the same thing happens.
It is Windows XP Smile
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Tue Feb 17, 2009 5:41 pm    Post subject: Reply with quote

Did anything happen prior to this problem? Sometimes the removal of a virus can cause this problem, or corruption of certain files. If you can let me know if anything happened - like fixing a virus infection before this started, I can make appropriate suggestions.
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-- Bill Gates, on code stability, from Focus Magazine
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memorexi8



Joined: 15 Feb 2009
Posts: 4
Location: Cornwall

PostPosted: Tue Feb 17, 2009 5:53 pm    Post subject: !! Reply with quote

Actually yes! The computer was packed with viruses so I tried to remove them and it's been since then!
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Tue Feb 17, 2009 6:07 pm    Post subject: Reply with quote

OK, try the following:

Arrow Insert the Windows CD and restart the computer - the computer should boot from the CD (it may ask you to press a key to boot from CD, if so press a key at this point)
Arrow Once the Setup begins, you will be asked to press R for Repair or Recover
Arrow It may ask you for the Administrator password, this is blank by default (so just press Enter), although if it has been set otherwise you will need to enter this password
Arrow You will be presented with a command prompt - type in cd system32 and press Enter (you should now get a C:\Windows\system32> prompt or similar if your Windows installation is in a different directory)
Arrow Type in copy userinit.exe wsaupdater.exe and press Enter
Arrow Remove the Windows CD from the drive
Arrow Type in Exit and press Enter
The computer should now restart and go in to Windows - you should be able to log in without it logging you out. Once in Windows do the following:

Arrow Click on Start then Run and type in regedit and press Enter
Arrow In the registry editor that comes up, browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\
Arrow Find the entry for C:\WINDOWS\System32\wsaupdater.exe, and change it to C:\WINDOWS\System32\userinit.exe, (note the comma at the end)
Arrow Close the registry editor

Now you should have a system that behaves (unless you still have some nasties in there). If you want me to check that the system is clean from malware, post a HijackThis log.
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"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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memorexi8



Joined: 15 Feb 2009
Posts: 4
Location: Cornwall

PostPosted: Tue Feb 17, 2009 7:48 pm    Post subject: . Reply with quote

That's magic! Thank you Smile

Final question- Where can I get a Windows CD? We had one but it's been misplaced.
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Steve



Joined: 07 Feb 2006
Posts: 184
Location: Bangalore, India

PostPosted: Wed Feb 18, 2009 5:48 am    Post subject: Reply with quote

It's probably best to borrow one off a friend, or buy one on eBay. You can download them via torrent sites, but they might be full of viruses.
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