Free PC Support
PC Help Forums from the Experts at Technical-Assistance.co.uk
 
Google
 
Search The Web Search This Site
 RSS FeedRSS Feed   FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Problems connecting to internet

 
Reply to topic    Free PC Support Forum Home -> Helproom
Author Message
cherry6



Joined: 04 May 2010
Posts: 1

PostPosted: Tue May 04, 2010 1:25 pm    Post subject: Problems connecting to internet Reply with quote

I am tearing my hair out with this one.

OK I have a Dell Studio laptop. A few days back it wouldnt start. Well it started as in you could hear it running but there was just a bluey grey screen. I did a cold boot and ran startup repair and then did system restore so it took it back a few days. Used the pc and internet and all was good until I switched it off and tried to restart it the next day. Same thing all over again. Anyway today for the fourth day in a row ran system restore, pc started but couldnt connect to the internet. Used system restore again to restore to an earlier point a few weeks back in case that made any difference but no, still no internet.
My ISP is Virgin and the netgear router is working fine as I am using a different laptop with it. On my network manager page I have a red cross between the laptop and the router, when I click on this it asks for the password, which I enter correctly but still wont connect.
Any ideas?
Back to top
View user's profile Send private message
demdike



Joined: 23 Apr 2010
Posts: 105
Location: Malkin Tower

PostPosted: Tue May 04, 2010 8:18 pm    Post subject: Reply with quote

you've got two, possibly three different things going on here

1) it sounds like you have an intermittent hardware fault thats stopping the screen from displaying properly
2) you have network issues which are nothing to do with (1)
3) you may have a virus which may or may not be causng (2)

I don't think you're going to fix / diagnose this one yourself
If its under warranty, use the warranty
Otehrwise I'd say time to get someone to look at it professionally
Back to top
View user's profile Send private message
Display posts from previous:   
Reply to topic    Free PC Support Forum Home -> Helproom All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

 



Powered by phpBB © 2001, 2005 phpBB Group

2005 - 2018 All Rights Reserved www.technical-assistance.co.uk
Terms and Conditions