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Problems Shutting Down

 
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becksbit



Joined: 15 Mar 2009
Posts: 1
Location: Manchester

PostPosted: Sun Mar 15, 2009 4:44 pm    Post subject: Problems Shutting Down Reply with quote

I am running Windows XP on a Compaq which is approx 3 years old.
The PC has been running fine and last week after logging off I returned to the PC only to find the "Windows is logging off" message still on the screen. I defragmented the machine and ran a full Norton virus scan, with no results.
I tried a system restore yesterday and received unable to restore as no changes made..
The problem still exists, the only way I can power down the machine is by holding in the power button and turning it off that way.
Everything else seems to be running, just this same recurring problem shutting down. Can anyone suggest what could be causing this problem.
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Sun Mar 15, 2009 5:52 pm    Post subject: Reply with quote

Problems with Windows shutting down are often problematic to troubleshoot. You have tried most of the basic things, however can you go in to Safe Mode and see if you can shutdown from there? Let us know if this hangs as well like normal mode.
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