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Problems with network configuration?

 
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awaggawagga



Joined: 19 Feb 2007
Posts: 5

PostPosted: Wed Aug 06, 2008 5:36 pm    Post subject: Problems with network configuration? Reply with quote

Hi - I wonder if anyone can help?

My partner's ISP is Virgin. She has a Wireless hub connected up to her modem and has had no problems with connecting wirelessly up until now. Although the wireless signal strength is excellent and it says it's connected, we cannot access the web as it just comes up with an error message when we open IE. Can anyone advise? The error message seems to be about problems with networks and the diagnostic tool does not solve the problem or help much. She uses Windows Vista. When we disconnect the wireless router and insert the ethernet cable straight into her laptop the connection is restored.

I think I have a different configuration problem. I use Windows XP and when I open Firefox it won't let me access a webpage - however today this happened and yet I was able to get on to the web using IE instead. Is there something in the settings that allows Firefox access?

Thanks for your time.
Awaggawagga.
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Markb



Joined: 29 Nov 2007
Posts: 164
Location: UK

PostPosted: Thu Aug 07, 2008 8:10 am    Post subject: Reply with quote

When you say Virgin, I assume that you mean a cable modem. Are you rebooting the cable modem when switching devices? Commonly using a cable modem, the network remembers the mac address of the device connected to it and will not work with another until it is rebooted. You might even need to power it down for several minutes then connect the router and power on.[/quote]
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