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problems with new pc

 
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okmusky



Joined: 28 Dec 2008
Posts: 1

PostPosted: Sun Dec 28, 2008 8:55 pm    Post subject: problems with new pc Reply with quote

please can anyone help? just bought a new acer aspire M1201 pc package from currys, loaded my alcatel speedtouch 330 software but as soon as it connects to the internet the pc shuts down and re-boots but i've no idea why. i get a flash of a blue screen but no time to read what's written, but it says something about 'bad pool'?? then messages saying things like 'windows has recovered from an unexpected shutdown', then it goes into a continuous loop of re-booting itself. i've tried starting up in safe mode and doing a system restore but the same thing just happens. the os is windows vista premium and has 1GB of RAM and a 320GB hard drive. it's doing my head in and i'm pulling my hair out and i'd really appreciate any help. should i just return it to the store? thanks in advance.
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Mon Dec 29, 2008 9:37 pm    Post subject: Reply with quote

The problem is most likely with the Speedtouch drivers. There are Vista drivers available for it, however they are notoriously bad at working. Your best bet would be to use a cheap ADSL router to connect to the internet rather than using the Speedtouch 330 modem.
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