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RAM issue Asrock Board won't POST. Bent CPU pin???

 
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lock30



Joined: 10 Jul 2013
Posts: 2

PostPosted: Wed Jul 10, 2013 10:38 am    Post subject: RAM issue Asrock Board won't POST. Bent CPU pin??? Reply with quote

Asrock z68 Extreme 4.
Xeon 1230V2 CPU
Mushkin RAM 2x4GB blackline 999-24 12800-1600mhz 1.5v .

My set up is above. The PC works fine. It recognises the RAM in any DIMM slot. WIth either one or both sticks installed. No errors.

The CPU is new, and not seen any issues so far.


I have bought some new RAM
2x4GB Crucial Ballistix 999-24 12800-1600 1.5v Spec.

With this RAM installed 1 or both sticks in any DIMM slot combination, I get Debug code 55, 'memory not installed' and the Board will not even POST.



I have head that a bent CPU pin can cause this fault, and since I just installed the CPU this is my concern.

However, since my existing Mushkin RAM works in all or any DIMM slot, can I assume a bent CPU pin is not the issue? I don't want to remove my cooler and CPU if I don't need to....


The Crucial RAM uses XMP profiles, which my board supports, but I fear that the memory is not the true spec it says it is (actually slower) and that Crucial are using the XMP profile to 'overclock' the memory to the advertised speed, and I think it's not playing nice with my board. Could this be the problem or am I just being paranoid....?

any help would be great. Primarily want to rule out a bent socket pin without removing the CPU if I can....

thanks
Jake
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Thu Jul 11, 2013 12:22 am    Post subject: Reply with quote

Call Crucial

sounds like their memory is either incompatible or knackered

don't start pulling the CPU out. It works without the memory, so the chances are its the memory
It could well be a compatibility issue - Crucial memory can be quite a pain at times and Asrock boards are cheap for a reason.....
is the board overclocked?
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Computer Support for home and small business in North Lancashire, South Lakeland and the Dales
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lock30



Joined: 10 Jul 2013
Posts: 2

PostPosted: Thu Jul 11, 2013 8:15 am    Post subject: Reply with quote

JonS wrote:
Call Crucial

sounds like their memory is either incompatible or knackered

don't start pulling the CPU out. It works without the memory, so the chances are its the memory
It could well be a compatibility issue - Crucial memory can be quite a pain at times and Asrock boards are cheap for a reason.....
is the board overclocked?


Cheers for the Advice Jon. The board is running standard speeds (the xeon is locked anyway). Although Asrock do make some questionable stuff, this was actually one of their high end boards when I bought it... However I will probs go with gigabyte or EVGA next time..

Well I ended up checking the CPU and all was 100% perfect.

I reset all the BIOS settings, cleared the CMOS and found a way to totally dissable the 'xmp profile' nonsense, and started to test the memory all over again. This time I found that 1 of the crucial sticks is working, one is not. So the two issues were, the XMP profile doesnt't play nicely with the Crucial Memory on the ASrock board AND one of the memory sticks is Duff. Thats why it was so confusing, two problems at once......

I will RMA this crucial crap and get some memory that doesnt use the XMP nonsense to misrepresent the memory speeds....
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hhcg00



Joined: 02 Dec 2016
Posts: 104

PostPosted: Fri Dec 02, 2016 1:38 am    Post subject: hhcg Reply with quote

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