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Screen split

 
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Bigprawn



Joined: 12 Apr 2009
Posts: 20
Location: Manchester, England

PostPosted: Fri Jan 13, 2012 9:08 pm    Post subject: Screen split Reply with quote

I switched on my laptop to discover that I now have 6 screens. All showing the same thing, obviously, and whilst I can appreciate the aesthetic value of this phenomenon, I can't read anything because it's all too small.

I've tried resetting it to a previous state but that hasn't worked.

Can anyone help?
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Fri Jan 13, 2012 9:46 pm    Post subject: Reply with quote

Could be due to:
failing monitor (unlikely)
messed up graphics driver
screen resolution set too high
faulty graphics card

You don't mention which version of windows you have, or which graphics chip / card

Basic plan in a case like this is to hit the F8 key at startup until you get the menu, then depending on the version of windows select "VGA mode" or "640x480 mode" or "800x600 mode"
Let it boot into windows and then try resetting the screen to teh correct display mode
If that fails, reboot, try again and this time reinstall the display drivers
If after that you still have a problem then the graphics card si probably kaput - though check with a different monitor first
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Bigprawn



Joined: 12 Apr 2009
Posts: 20
Location: Manchester, England

PostPosted: Sat Jan 14, 2012 12:07 pm    Post subject: Reply with quote

Thanks Jon

Dosn't seem to have worked. I changed the resolution on start-up and then when it opened but I can still see 6 "miniscreens".

I'm on Windows Vista.

I'm afraid I'm too much of a layman to undersdtand changes to graphics cards and the like. Can you dumb it down for me?
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JonS



Joined: 31 May 2010
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PostPosted: Sat Jan 14, 2012 3:44 pm    Post subject: Reply with quote

to do that we need to know your version fo windows, and make / model / chipset of your graphicsc ard
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Bigprawn



Joined: 12 Apr 2009
Posts: 20
Location: Manchester, England

PostPosted: Sun Jan 15, 2012 10:18 am    Post subject: Reply with quote

Windows Vista (Home Premium).
HP Pavillion dv6500.
Where do I find the graphics card chipset?
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Sun Jan 15, 2012 4:47 pm    Post subject: Reply with quote

try following these instructions
http://windows.microsoft.com/en-US/windows-vista/Restore-a-driver-to-its-previous-version

the category you are looking for is "dispay adaptors" and you need to rol back whatever is listed there
My guess is that maybe a windows update has installed an incompatible driver
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Bigprawn



Joined: 12 Apr 2009
Posts: 20
Location: Manchester, England

PostPosted: Sun Jan 22, 2012 3:46 pm    Post subject: Reply with quote

Still no luck Jon. Any other ideas before I admit defeat and take it to PC World?
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JonS



Joined: 31 May 2010
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Location: Morecambe

PostPosted: Sun Jan 22, 2012 6:50 pm    Post subject: Reply with quote

if that didn't fix it then I'd guess the graphics chip is failing, which could mean an expensive fix - new motherboard maybe.
Take it back to PC World by all means if its under warranty, but if its out of warranty it'll be expensive. You may do better calling HP and asking their advice.
You could do worse than raise a job request at http://www.pciq.com for one of their team to have a look at it . If they can fix it, it'll be cheaper than PCW assuming the spares are available. But thats assuming it IS a failed graphics chip - it could still just be a driver issue, in which case anyone will be cheaper than PCW....
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