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Side By Side configuration

 
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kim190456



Joined: 09 Nov 2009
Posts: 4
Location: Ilford

PostPosted: Mon Nov 09, 2009 2:19 pm    Post subject: Side By Side configuration Reply with quote

I downloaded an update to MSN. Now when I go to use it I get the message Application has failed to start, side by side configuration is incorrect. I have tried to re install but no joy. can anyone help me with this. I am using Vista
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Mon Nov 09, 2009 6:32 pm    Post subject: Reply with quote

Hi kim190456, welcome to the forums.

Can you let us have the exact error message you are getting?
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"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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kim190456



Joined: 09 Nov 2009
Posts: 4
Location: Ilford

PostPosted: Mon Nov 09, 2009 8:39 pm    Post subject: Side by side configuration incorrect Reply with quote

Thank you for replying.

The exact message is as follows.

c:\Program Files\Windows Live\Messenger\msnmsgr.exe

The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more details.

Hope this helps
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Markb



Joined: 29 Nov 2007
Posts: 164
Location: UK

PostPosted: Tue Nov 10, 2009 3:25 pm    Post subject: Reply with quote

Several articles suggest that you need the Microsoft Visual C++ 2005 Redistributable Package” which can be obtained here download and run the file to install.
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Tue Nov 10, 2009 5:47 pm    Post subject: Reply with quote

Markb wrote:
Several articles suggest that you need the Microsoft Visual C++ 2005 Redistributable Package” which can be obtained here download and run the file to install.

Hi Markb - long time no see Smile

There is a newer version of this that may help. 2 versions depending on whether you are running 32-bit or 64-bit Vista:

Visual C++ 2008 Redistributable Package (x86) - 32 bit
Visual C++ 2008 Redistributable Package (x64) - 64 bit

Looking at articles where other people have had this issue, I haven't seen many positive results.

I hope this works for you kim190456!
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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kim190456



Joined: 09 Nov 2009
Posts: 4
Location: Ilford

PostPosted: Tue Nov 10, 2009 11:17 pm    Post subject: Side by Side configuration Reply with quote

How do I know if I am running 32 or 64 bit?
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Steve



Joined: 07 Feb 2006
Posts: 184
Location: Bangalore, India

PostPosted: Wed Nov 11, 2009 3:38 am    Post subject: Reply with quote

In Vista, go to Start then Control Panel. Double click on System and look for where it says System Type.
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kim190456



Joined: 09 Nov 2009
Posts: 4
Location: Ilford

PostPosted: Thu Dec 10, 2009 10:09 pm    Post subject: Side by side configuration incorrect Reply with quote

Sorry been so long been ill. Tried that still does not work
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