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telephone interference

 
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caroline



Joined: 01 Jun 2008
Posts: 1

PostPosted: Sun Jun 01, 2008 6:50 pm    Post subject: telephone interference Reply with quote

Please help. My internet will cut off if I answer the phone or if someone phones out. Why is this happening all of a sudden????
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Every time I take or make a phone call whilst on the net it cuts me off. This has only just recently started to happen. any ideas on what is wrong?
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Mon Jun 02, 2008 4:49 am    Post subject: Reply with quote

I assume you are using an ADSL broadband connection, is this right?

This behaviour can be caused by incorrectly set up filters on the line. Every device should be connected to a filter. Make sure all the telephones, fax machines etc plug in to filter, then in to the phone socket. The ADSL modem/router should also plug in to a filter - you can have both a telephone and the modem/router plugged in to the same filter if you like.
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"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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Markb



Joined: 29 Nov 2007
Posts: 164
Location: UK

PostPosted: Mon Jun 02, 2008 1:13 pm    Post subject: Reply with quote

Don't forget the sky box if you have one. I have often seen this overlooked.
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