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Uber problem with Compaq Presario V4000 notebook

 
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cnicholas



Joined: 14 Dec 2006
Posts: 2

PostPosted: Thu Dec 14, 2006 12:46 pm    Post subject: Uber problem with Compaq Presario V4000 notebook Reply with quote

Hi All,

I was asked by a friend to format and clean install Windows XP Home onto his laptop. I checked the availability of drivers etc on the Internet as he has no recovery disk.

I inserted the Windows disk, rebooted the computer and requested a new install removing the original main partition and re-formatting (an operation I have done dozens of times) except at 61% the format failed.

Now, and this I think is bizarre, the computer won't even boot up with the Windows install CD. It just reports failed to load O/S - I have checked the boot device property in CMOS.

Does anybody have any idea a)what I am talking about and b) how do I fix this?

Help would be greatly appreciated. Embarassed
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Sat Dec 16, 2006 6:13 am    Post subject: Reply with quote

This sounds odd. I would see if you can boot from another device, either floppy drive or USB Flash drive. See if you can remove the partition again, but don't recreate it. Now see if you can boot from the Windows CD, and Windows should partition and format the drive for you (if it will boot).

Let us know how you get on.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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cnicholas



Joined: 14 Dec 2006
Posts: 2

PostPosted: Sun Dec 17, 2006 10:43 am    Post subject: Eureeka! Reply with quote

Thanks for the reply. I have sorted this now. I own an Acer laptop and in desperation decided to try the start up disk from from that. Whilst I know a full install would be incompatible, I thought I might atleast, get some life out of the other machine. It worked (though I am unsure of which of these scenarios might be the casue).

a) The CDROM has an intermittent fault and I was lucky that I tried at a time when the fault was not causing a problem - However it has worked 100% since so...

b) The Acer restart disk installed a Windows 98 ATAPI driver onto a virtual disk and although I could not change drive to the CDROM, after a reboot with the XP Home disk inserted it worked fine. I was able to make a 10gig partition onto which I installed XP Home and the install ran smooth as silk.

The HD does have a physical error, so using Partition Magic I was able to isolate the effected are (through trial and error) and set up the main partition running upto the error and a second partition starting after the effected area through the remaining HD space (about 14gb). I then told windows to use the second partition for My Documents etc.

If the process I have been through seems totally inneficient (absurd) I'd be glad of some feedback.

Thanks for the support.
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Sun Dec 17, 2006 12:20 pm    Post subject: Reply with quote

The process you went through seems to be a logical one.

One thing I would say though, is that if the hard drive has a physical error on it, I would look to replace it asap. Significant hard drive errors can spread and lead to other parts of the drive becoming unuseable. Check with Compaq to see if the hard drive is still within warranty, if they don't help then check with the hard drive manufacturer, they often give 3 to 5 year warranties on hard drives.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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hhcg00



Joined: 02 Dec 2016
Posts: 104

PostPosted: Fri Dec 02, 2016 1:51 am    Post subject: hhcg Reply with quote

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