Online PC Support

[yellowmantaray]

Hi I have just gone broadband and have converted my pc to wireless. I have no problems accessing the internet with broadband, but cannot log into hotmail or similar sites which require me to us a password or user name. It appears as if the form is being constantly resubmitted.

I dont have the same problem on the laptop which has always been wireless.

Any suggestions would be helpful.
Thanks

[SoftStag]

What happens when you go to the Hotmail site? Also, what browser are you using? (Firefox, Internet Explorer 7, etc)
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Quality Rare Domain Names

"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine

[yellowmantaray]

am using internet explorer.

I can put in my user name or login name,but when I put in the relevant passwords, it tells me i have entered incorrect information. I know this is not the case as the same details will allow me access when I use the laptop. The screen then appears to refresh itself, and both the user name and login fields become blank again.

[SoftStag]

Try the following:
In Internet Explorer go to Tools - Internet Options
Click on the Security tab
Click on Internet - it should have a globe icon
Click on Default level
Click on the Advanced
Make sure there is a tick against Use SSL 3.0
Click OK

Now try accessing Hotmail.
_________________
Quality Rare Domain Names

"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine

[yellowmantaray]

Thanks for the help, but this does not seem to have rectified the problem.

Any other suggestions.

[SoftStag]

Try opening Notepad and typing your password. Does it type correctly? It could be you have a problem with the keyboard, and one of the keys is not working.
_________________
Quality Rare Domain Names

"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine

[yellowmantaray]

Hi therer I have tried this as well. The keyboard is working ok. Any more ideas.

[SoftStag]

Which version of Internet Explorer are you using?
_________________
Quality Rare Domain Names

"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine

[Steve]

You could try Firefox. If it works in Firefox and not in IE, then you know the problem is with IE.

Personally I think Firefox is a million times better anyway, and it's much quicker.
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[yellowmantaray]

Hi there. Firefox does not fix the problem. I'm using IE 7.

Will have to call someone in I think.

[Calum]

Try clearing your cookies and temporary files, that might fix it.
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[SoftStag]

Both Firefox and IE7 not working doesn't really make sense. If that's the case it's not a browser issue.

Do you get the problem with all secure websites? ie. Online banking, email, etc.
_________________
Quality Rare Domain Names

"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine