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Urgent - Unknown Popup

 
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TehMuffinMoo



Joined: 23 Dec 2010
Posts: 1

PostPosted: Thu Dec 23, 2010 8:53 pm    Post subject: Urgent - Unknown Popup Reply with quote

I'm having a problem since two days ago,

Every time I click a icon on my desktop, A program or try and delete/move anything I get a popup box saying ->

The feature you are trying to use on a network resource that is unavailable.

Click OK to try again, Or enter an alternate path to a folder containing the installation package 'MovaviVideoConverter10.3.msi' in the box below.

Use Source: C:\Users\Mat\AppData\Local\Temp\{22F9E4C1-3008-4B9F-9D34-A3523A7327C5}\

How do I get rid of this??

My Operating Info :

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Basic , Service Pack 2, 32 bit
Processor: AMD Sempron(tm) SI-42, x64 Family 17 Model 3 Stepping 1
Processor Count: 1
RAM: 1789 Mb
Graphics Card: NVIDIA GeForce 8200M G, 256 Mb
Hard Drives: C: Total - 142311 MB, Free - 80970 MB; D: Total - 10311 MB, Free - 1488 MB;
Motherboard: Wistron, 303C, 08.48,
Antivirus: AVG Anti-Virus 2011, Updated and Enabled

Thanks for all the replies to follow.

~Mat
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Fri Dec 24, 2010 12:55 am    Post subject: Reply with quote

you've got some kind of virus on the machine

my best suggestion is that you repost the question on one of the specialist malware cleaning forums such as
http://www.bleepingcomputer.com/forums/forum22.html
or the Malwarebytes forum at
http://forums.malwarebytes.org/
they both have more overall experience of malware removal than us
please read the rules of each forum before posting as they expect you to carry out specific tests first
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JonS



Joined: 31 May 2010
Posts: 813
Location: Morecambe

PostPosted: Fri Dec 24, 2010 1:01 am    Post subject: Reply with quote

PS - AVG 2011 is useless at controlling malware
If you need FREE protection, use AVAST! 5 and back it up with Threatfire, Spybot S&D, and Spyware Blaster (and Windows Defender on XP - its already instaled on Vista/Win7)
You need them ALL
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