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windows crash problem

 
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conan_mcr



Joined: 07 Jan 2009
Posts: 2

PostPosted: Wed Jan 07, 2009 12:22 pm    Post subject: windows crash problem Reply with quote

when i start my computer it displays the message that I need to replace the <windowsroot>\system32\hal.dll ?file because it is missing or corrupt. I have repeatedly tried to reinstall windows with no success. The BIOS states that non of my drives are present, which makes changing the boot priority useless. What should I do?
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Wed Jan 07, 2009 1:12 pm    Post subject: Reply with quote

The BIOS must be recognising the hard drive as it is booting from it to give this error.

What version of Windows are you using?
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"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
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conan_mcr



Joined: 07 Jan 2009
Posts: 2

PostPosted: Wed Jan 07, 2009 1:18 pm    Post subject: Reply with quote

windows xp home edition sp3. I replaced the DVD wtiter not long ago and have had to press F1 on startup since.
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SoftStag



Joined: 05 Feb 2006
Posts: 2049
Location: UK

PostPosted: Wed Jan 07, 2009 1:29 pm    Post subject: Reply with quote

In the BIOS you should be able to set all of the IDE devices to Auto Detect. I suspect it is asking you to press F1 as it the configuration it sees is not quite what it expects - the new DVD writer.

When installing Windows, select to delete the current partition on the hard drive, then create a new one and install Windows on that. This will delete all data on the drive, but will ensure that you are installing a fully clean copy of Windows on the drive.
_________________
"Microsoft programs are generally bug-free. If you visit the Microsoft hotline, you'll literally have to wait weeks if not months until someone calls in with a bug in one of our programs. 99.99% of calls turn out to be user mistakes. I know not a single less irrelevant reason for an update than bugfixes. The reasons for updates are to present more new features."
-- Bill Gates, on code stability, from Focus Magazine
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